West North West’s Commitment to Diversity & Community Cohesion
West North West Homes Leeds provides a service to a wide range of people including some of the most disadvantaged sections of the community. Our aim is to be responsive to the needs of all our communities and the individuals we serve.
At West NorthWest Homes, we believe that everyone has the right to be treated equally with respect and to feel safe and secure in their own home and neighbourhood and to be provided with opportunities to be involved and bring communities together.
Diversity and Community Cohesion are integral to all of our activities in every aspect of the work that we do. We have a moral and legal duty to respond to the wide social diversity within our communities and make sure that we reflect this in our policies and procedures and, in practice, through our day to day delivery of our services to our customers.
Diversity & Community Cohesion are at the core of our business. Excellent services and vibrant communities where everyone’s quality of life is improved, will be further enhanced, by West NorthWest Homes being an organisation where differences between individuals and communities are valued and everyone is treated with respect.
We consider that the business case for promoting diversity and community cohesion is overwhelming. Discrimination, however it occurs, will damage the relationship between West NorthWest Homes and our customers, staff, partners and other stakeholders. The promotion and awareness of diversity and community cohesion issues will allow us to improve access to our services which should, in turn, increase levels of customer satisfaction.
West North West Homes's Diversity Strategy has been drawn up with the involvement of Board members customers, staff and community organisations within the areas that we serve. A summary of the document can be accessed from the link on the right.